Customer Service Representative - State Farm Agent Team Member
Full Time • Colleyville, TX
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
With 40 years of experience as a State Farm Insurance Agent, our agency is built on a foundation of dedication, trust, and service. Over the years, we’ve earned numerous State Farm accolades and accomplishments that reflect our unwavering commitment to excellence and our customers.
With 40 years of experience as a State Farm Insurance Agent, our agency is built on a foundation of dedication, trust, and service. Over the years, we’ve earned numerous State Farm accolades and accomplishments that reflect our unwavering commitment to excellence and our customers.
Community involvement plays a big role in who we are. I’m proud to be a Hometown Hero honoree, a member of Lions Club International, a Knight for the Blind honoree with the NE Richland Lions Club, and a Director of the NE Richland Lions Club. These experiences keep us connected to our community and reinforce the values our agency stands for.
We’re looking for sales-minded individuals who bring confidence, drive, and a strong “I can do this” attitude to the team. A good work ethic, loyalty, and trust are essential qualities that make someone successful here.
If you’re ready to grow your career in an established, community-driven agency with a strong reputation, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with David Hall - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Colleyville, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none